Privacy Policy

Overview

Palm Desert Insulation ("we," "us," or "our") operates the website palmdesertinsulation.com. This Privacy Policy explains what information we collect when you visit our site or contact us, how we use that information, and what rights you have regarding your data. By using our website, you agree to the practices described in this policy.

We do not sell your personal information to third parties. We only collect what we need to respond to your inquiries and improve your experience on our site.

Information We Collect

Information You Provide Directly

When you submit a contact form, request an estimate, or call us, we may collect:

• Your name
• Your email address
• Your phone number
• Your home address or service location
• Details about your project or inquiry

Information Collected Automatically

When you visit our website, standard web server logs and analytics tools may automatically collect:

• Your IP address
• Browser type and version
• Pages visited and time spent on each page
• Referring website or search engine
• Device type (desktop, tablet, mobile)

Cookies and Tracking

Our website may use cookies - small text files stored on your device - to understand how visitors use the site and to improve our content. We may use third-party analytics tools such as Google Analytics, which has its own privacy policy governing data collection.

You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you disable cookies, some parts of our website may not function as intended.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests
• Schedule estimates and service appointments
• Send confirmations, updates, or follow-up messages related to your project
• Improve our website content and user experience
• Comply with legal obligations

We do not use your information to send unsolicited marketing emails or sell it to any third party.

How We Share Your Information

We do not sell, trade, or rent your personal information. We may share limited information in the following circumstances:

• With service providers who help us operate our website or run our business (such as our contact form provider), who are bound by confidentiality obligations
• When required by law, court order, or government authority
• To protect the rights, property, or safety of Palm Desert Insulation, our customers, or others

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, including completing any service we provide to you and maintaining records as required by applicable law. When information is no longer needed, we delete or anonymize it in a reasonable timeframe.

Your Rights

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of any marketing communications from us

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any site you visit through a link on our website.

Children

Our website is intended for adults seeking home services. We do not knowingly collect personal information from anyone under the age of 13. If we become aware that we have collected information from a child under 13, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact us: